UTV Rental Policy

Everything you need to know

Walk-Ins

We do not accept walk-ins at the moment. Walk-ins will be accepted once our storefront opens full time in May. We accept rental reservations online 24/7 or by phone during our business hours. All rentals must be pre-paid in advance.

Check-In

Each rental begins with a full tank of gas. The renter is responsible for topping off the gas when returning the vehicle. Fill up only at the Chezzies Gas Station next door to Rocks & Docks Adventure Rentals.

All participants must check-in at least 30 minutes prior to booking time for a safety briefing.

Driver Requirements

You must be 21 or older to rent & operate and have a valid driver's license. Your license must be presented at the time of rental. There will be no exceptions. If you are unable to present your driver's license on the day of your rental, you will not be permitted to operate the vehicle and your rental fee will be forfeited.

Passenger Requirements

Passengers under the age of 18 must be accompanied by a parent or legal guardian. UTV passengers should be able to grab safety handles, back against the seat back, and have their feet flat on the floor.

Passengers are not permitted to drive.

Late Arrivals

It is important to arrive on time for your appointment. Appointment times are reserved specifically for each of our renters. We do not guarantee your reservation if you are not on time.

Rental Returns

All rentals must be in by the end of your reservation time. Late returns will be charged a fee.

Cancellations

Cancellations without a 72 hour notice are non refundable. If you do not arrive at least 30-minutes prior to your rental time you will forfeit your slot.

Re-Scheduling

Please contact us at least 72 hours in advance of your booking to re-schedule. We will make every attempt to accommodate your request, but we cannot guarantee availability.

Reservations Not Guaranteed

We make every effort to fulfill every reservation, but unfortunately we cannot guarantee them. Sometimes mechanical malfunctions, rental accidents, software problems, and other unforeseen events can cause a rental unit shortage. Such events can happen at any time before your arrival.

We will not hold you responsible if we have to cancel your reservation. In this instance, you will be able to reschedule or receive a full refund.   Detailed information regarding our rental policy can be found in our Rental & Release of Liability Waiver available in our Retail Store.

Holiday Rentals

Only full-day rentals are available on holiday weekends due to rental demand.

Safety

We reserve the right to refuse or cancel a reservation if we feel there is a risk of safety.
You are not permitted to consume or possess alcohol or drugs before or during your use of our equipment.
Seat belts must be worn at all times by all occupants of the UTV.
UTV participants, especially minors, are strongly advised to wear helmets. Helmets are provided with the rental of all UTVs.
When driving a UTV, observe the speed limit on the streets and watch your speed in the off-road area.
When driving a UTV, do not attempt aggressive maneuvers such as jumping, drifting, doing donuts, or racing. Always keep all four wheels on the ground.
The off-road area has a number of large rock formations and hills. Please do not climb them. The buggies are for trail riding, not rock crawling. Take precautions and do not engage in risky activities. Keep all four wheels on the ground at all times.

Weather

In the event of severe weather conditions, we reserve the right to cancel or reschedule your rental.

After a significant amount of rain, the gates of the Pensacola Dam may be opened. If so, riding below the dam could be affected. If this occurs, we will either refund or reschedule your rental, or arrange to provide you with another area to ride. We have no control over this. If this occurs, we will contact you before your rental day.

Laws & Regulations

It is the responsibility of renters to know and follow all state and federal land guidelines and regulations. Please review the posted rules and laws in the office. A copy will also be provided to you. If you have questions, please ask!

Private Property

Do not ride through private land, cabins, shopping areas, fences, trees, lease gates (open or closed), dirt mounds, gravel pits, or any other areas marked as private or no trespassing. If the vehicle is caught in any of these areas, the rental agreement may be terminated without refund!

Damage

Damages are the responsibility of the renter regardless of who is in control of the rental unit. If the rental is not returned in the same condition as it was received, the credit card on file will be charged. For damage to the rental, please call us at 918-937-9378, for injuries call 911 immediately.