UTV’s

UTV Rental Policy 

 

Walk-Ins 

Walk-ins are welcome, but UTVs book up fast — especially on nice days. 
To guarantee availability, we recommend booking online or giving us a call. 

Check-In 

  • Please arrive 30 minutes before your reservation for check-in, waivers, and your safety briefing. 
  • UTVs go out clean, inspected, and ready for adventure. 

Fuel Options 

You have two options for fuel: 

  1. Prepay for Fuel
  • Easiest option — we handle all fueling before and after your ride. 
  1. Refuel Yourself
  • If you don’t prepay, you must refuel the UTV at Chezzies Gas Station, located right next door to Rocks & Docks. 
  • Use 91 octane ONLY. Lower fuel grades can damage the engine and result in additional charges. 

Driver Requirements 

To drive or sign the rental agreement, you must: 

  • Be 21 or older 
  • Have a valid driver’s license 
  • Present your license at check-in (no exceptions — no license = no rental, no refund) 

Passenger Requirements 

  • Passengers under 18 must be accompanied by a parent or legal guardian. 
  • All passengers must be able to: 
  • Sit with their back against the seat 
  • Plant feet firmly on the floor 
  • Hold onto the handholds  

Waivers (Everyone Must Have a Waiver — Even Kids) 

Every single participant — including children — must have a signed waiver before riding. 
To speed up check-in and get on the trails faster, please complete all waivers before arriving. 

Late Arrivals 

Your rental time begins at the time you reserved, not your arrival time. 

  • If you are late → time still starts at your reservation time. 
  • If we delay you after you arrive 30 minutes early → we adjust your time. 

We cannot guarantee your reservation if you are not on time. 

Rental Returns 

All rentals must be returned no later than your scheduled end time. 
Late returns will incur an additional fee. 

Cancellations 

  • Cancel 72+ hours before your reservation → full refund minus a 5% booking-platform fee. 
  • Cancel within 72 hours → no refund. 
  • No refunds for no-shows, early returns, or bad weather unless you purchased Sensible Weather Guarantee.  

Re-Scheduling 

To reschedule, please contact us at least 72 hours in advance. 
We’ll do our best to accommodate your new time, but we can’t guarantee availability. 

Reservation Guarantee 

We make every effort to uphold every reservation, but in rare cases mechanical issues, software errors, rental accidents, or other unforeseen events may affect availability. 

If Rocks & Docks must cancel your reservation: 

  • You may reschedule or receive a full refund. 
    You will never be penalized for circumstances outside your control.  

Safety Rules 

For the safety of everyone: 

  • We may refuse or cancel any rental if we feel safety is at risk. 
  • No drugs or alcohol before or during the rental. 
  • Seat belts, helmets, and safety goggles must be worn at all times. 
  • Obey speed limits on streets and slow down in off-road areas. 
  • No aggressive maneuvers: 
  • No jumping 
  • No drifting 
  • No donuts 
  • No racing 
  • Always keep all four wheels on the ground. 
  • Trails include steep drops and rocky terrain — stay on designated trails and ride responsibly. 

Weather Policy 

We operate rain or shine. 
Rocks & Docks does not cancel or refund rentals due to rain3. 

Sensible Weather Guarantee™ (Optional Add-On) 

Sensible Weather is a third-party service you can choose to add at the time of booking. 

If weather meets their covered conditions (such as rain, storms, or extreme heat), Sensible Weather automatically reimburses you for your rental — no cancellation required and no involvement needed from Rocks & Docks. 

This coverage: 

  • Is optional 
  • Must be added at the time of booking 
  • Is managed entirely by Sensible Weather, not Rocks & Docks 
  • Is the only way to receive compensation for weather-related conditions 

If you want extra peace of mind, we recommend adding Sensible Weather when booking. 

Laws & Regulations 

Renters are responsible for knowing and following all posted local, state, and federal rules. 
We will provide a copy of riding regulations at check-in. Please ask if you have any questions. 

Private Property 

Do not enter or cross: 

  • Private land 
  • Cabins 
  • Residential areas 
  • Shopping areas 
  • Fenced or gated areas 
  • Marked “No Trespassing” zones 
  • Gravel pits or dirt mounds 
    Violating this may result in immediate termination of your rental without refund. 

Damage Policy 

You are responsible for all damage, regardless of who was driving. 
If the UTV is returned with damage: 

  • We charge only the actual cost of parts and labor 
  • Costs are capped according to your Adventure Assure protection level 
  • The card on file may be used for damage charges 
  • For injuries, call 911 immediately 
  • For vehicle damage, call us at 918-937-9378 

We take timestamped photos and videos before and after each rental — and we encourage you to do the same.